Alright, story time. Yesterday I wanted to buy Dragon Ball FighterZ because it's on sale for $30. So naturally, I head over to the PlayStation Store and search "Dragon Ball", picked the first icon and bought it because well, I saw Goku on the cover.
Today after downloading I booted it up, pressed start game and... I was greeted by a character creation screen. Yeah, it's Xenoverse 2. After making my character and playing through the tutorial (15 minutes max), I realize I'm never playing this again because I know I won't like it.
What do you do in every single digital store in this scenario? Press the refund button on the store, but the PS Store doesn't have that, you have to contact support. I know there's a 1-time only thing for refunds, but I'd never used mine so (since I've played for 15 MINUTES) I didn't think there was going to be a problem.
Turns out that besides only getting 1 refund per account, you also need to have NEVER accessed the content you bought. What. The. Fuck.
This isn't so much for my case, since it was my fault in the end. But what happens when a game simply isn't what you expect it to be? What if they outright lie in the trailers? It's a stupid system and I can't believe that in almost 2019 this is a problem.
Today after downloading I booted it up, pressed start game and... I was greeted by a character creation screen. Yeah, it's Xenoverse 2. After making my character and playing through the tutorial (15 minutes max), I realize I'm never playing this again because I know I won't like it.
What do you do in every single digital store in this scenario? Press the refund button on the store, but the PS Store doesn't have that, you have to contact support. I know there's a 1-time only thing for refunds, but I'd never used mine so (since I've played for 15 MINUTES) I didn't think there was going to be a problem.
Turns out that besides only getting 1 refund per account, you also need to have NEVER accessed the content you bought. What. The. Fuck.
This isn't so much for my case, since it was my fault in the end. But what happens when a game simply isn't what you expect it to be? What if they outright lie in the trailers? It's a stupid system and I can't believe that in almost 2019 this is a problem.