what the FUCKThis is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
makes the bans in that thread seem really suspect nowThis is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
Need help improving those incident reports and root cause analysis? Might add some Fishbone diagrams to that, some historical data, some trend analysis, some risk analysis, and some correction and prevention actions to it, because the punishment was completely unwarranted for.
Communication is good. Don't silence discussions. Thank you for looking into it!
Absolutely, and that goes for anyone else interested in "borrowing" it. 👍
Ironically my thread wasn't locked:Got to love all those threads that were locked but the bait response thread is still going fine.
I do think that we need to give the staff the appropriate time to respond. Many people could be asleep etc. It definitely seems like attention has been brought to the matter so I would let the mods respond tomorrowA few things I would remind people as the evening hours begin in earnest:
To the community: Even on our best days when I was on staff, it took staff time to respond to issues. An issue of this magnitude, it will take time for them to respond. There is still time for them to respond correctly, now. Please have a bit of patience and wait for their response rather than demanding they rush things. You can still talk about this problem and how we got here, but rushing is not prudent. We want them to get this right. It is also late hours of the night for most of us, and many people, community and staff included would be greatly served by sleeping on this.
To the staff: Although things are bad right now, the community doesn't want to leave. People are looking for you to give them a reason to stay. They're looking for you to give them a reason to hope. They're looking for you to show them with their actions that things are going to be okay in the long run, even if they're not okay right now. Please, please, do not waste this opportunity.
And, I know posting your trans policies publicly is scary. Yes, it is possible it could be abused by bad faith actors. But I worry more about the community than I do some bad faith actors right now. The damage has already been done, and it will require extreme solutions to restore things to normal. The choice seems to be between rebuilding faith with the community or dealing with some bad faith actors. For me, it is clear which is the right decision is out of those options, and I earnestly hope it is clear for you too.
If I were her, or any of the mods or admins, today or in times past, I wouldn't be tomorrow. Too much trouble rewarded with too much harassment and animosity. I know this isn't a place right now that's very sympathetic to the mod side of things, but I frankly don't think it's worth it. Everything you do will always anger someone and some people don't forgive easily and know how to hold a grudge. I respect Sweetnicole's choice to depart from the team and would never pressure her or anyone else to step back into that role, or stay in it a moment longer than they desire to. It's shit.
Godspeed, Fat4all. You're a better dog than I.i used to think i would make for a terrible mod but at this point im not so sure
I can't believe they pulled that stunt. Such a cowardly move.
The "so they ban you" topped with the "Banned (duration pending)" is quite a combo.This is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
I'm glad you're back!!!
Hell, the site that I've mentioned above that melted down charged less than half the cost of Era Clear for it's ad-clearing subscription. There's really no reason for Era Clear to be as incredibly expensive as it is for what's being offered unless someone's padding their pockets with it.Whoever owns the site likely has a pretty nice income. Transparency, and all.
Nice to have you back!
Another awesome post. Thank you for this.Hello,
Someone messaged me to bring this to my attention. As I understand the situation, a leading community figure in the trans era community was banned for mentioning that chats exist regarding a moderator who expressed discrimination of Asexuals in a private staff-run Discord server/channel.
Most importantly, the allegation alleges that this discrimination was not challenged and even agreed with by other(s). Below are a list of questions I request Administration to answer as best as possible to allow a cleaner discussion regarding the issue.
- Are the allegations made by the banned user true?
- If the allegations are true, what is being done to correct / educate this moderator's behavior and view?
- What specific site rules exist that allow such a ban to occur, given that the incident (the breach of privacy on a Staff discord) occurred off-site, and was simply mentioned in passing in a post?
- Why was the ban permanent rather than shorter?
- Does this breach of privacy warrant such a strong punishment?
- How was the investigation conducted?
- What information was provided that proved misconduct and malicious intent on part of the banned user?
I believe moderation has quite a lot of blanks to fill regarding this incident. After all, I'm an incident manager, this is my job, and I feel like the reasoning provided is not good enough. If I were to write an Incident Report based on the information available to me from both staff and non-staff, it would be sent back to me, with the reason that the Root Cause Analysis is not good enough and does not warrant the punishment given.
With the way that it is currently framed, you have someone who is essentially a whistleblower that became banned BECAUSE they brought forth issues with moderation and discrimination against Asexuals. I want to believe that Era is not this forum of dog shit. I want to believe that all of these Twitter messages I get are wrong, and this place is a safe space for progressive thinking and inclusiveness. Currently, I'm not so sure.
Moderation needs to correct the current view point with something substantial.
P.S.
Lets not do what some people do in the LGBT+ community and talk about how you're part of the community and then belittle and discriminate against the other letters that it stands for.
I was going to bring this up myself. The staff tried hard to cover their asses. The "so they ban you" combo with the ban message is too bittersweet.This is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
If I were her, or any of the mods or admins, today or in times past, I wouldn't be tomorrow. Too much trouble rewarded with too much harassment and animosity. I know this isn't a place right now that's very sympathetic to the mod side of things, but I frankly don't think it's worth it. Everything you do will always anger someone and some people don't forgive easily and know how to hold a grudge. I respect Sweetnicole's choice to depart from the team and would never pressure her or anyone else to step back into that role, or stay in it a moment longer than they desire to. It's shit.
I do too.It wasn't an attempt to pressure her, it was just my way of saying I miss her presence as an admin here.
What the fuck. I go do sleep and wake up with a absolutely terrible response from the mods and admins, and now this.
Hey everyone,
I wanted to chime and offer my two cents on the ongoing situation. For those of you who don't know me, I'm a former administrator for this website, and a transgender person myself. I also own and co-run the TransEra community discord. With that context out of the way, let's dig into things.
First of all, I think the mod post in this thread misunderstands what the actual issue is from the community's perspective. The community's issue is not with leaks. The community's issue is not with investigations. The community's issue is with how the situation was handled.
It is one thing to ban a member for leaking something that was private. I think most people can understand that logic, even if they don't necessarily agree with the decision. Where you lost people is when you decide to start talking about investigating the issue seriously, as if there was ever going to be any kind of chat log or read receipt in Discord that provided a smoking gun. The entire 'investigation' could never be more than he said, she said, for that's all that Discord provides you.
I am very frustrated to see that the staff has a willingness to take a swing at a banned member who can no longer speak for herself here in a thread about transgender awareness, no less. The sheer lack of awareness is mind boggling. To take a shot by saying, 'Ketkat understood the importance of privacy in safe spaces, as she has championed this herself,' isn't just low, it is quite frankly pathetic. Why would ever think it is ok to take a snide shot at someone like this in an official capacity? I cannot believe that there is an administrator on staff who approved this. It makes staff look like the pettiest people on the planet, taking a shot at a former trans member of the community loved by the community in a thread about the trans community.
The community doesn't care about how the ResetEra staff feels right now. It isn't about the ResetEra staff feeling comfortable, it is about the ResetEra community feeling comfortable. Ultimately, the staff serves the community, not the other way around. When I was on staff, I was always willing to make myself uncomfortable if it meant making the community more comfortable, even if it meant having hard conversations that lasted long hours. That's part of being a volunteer, and that is part of serving. It isn't about you, the staff, it is about us, the community. That is something that has absolutely been lost as time has gone on.
There's a lot more I could say on my feelings, but my feelings are ultimately moot at this point, and so are words. What really matters at this point is actions. ResetEra staff, whether you agree with them or not (and I hope you do), the community feels extremely wronged right now. People are hurting, and they're hurting because you've hurt them. Now is the time to show that y'all really are the good people I know and worked alongside for years. Do the right thing, and show it with your words, not with your actions.
I would suggest the following:
- The moderator who made the post that has been linked around this thread needs to resign. In order for the community to move on and to heal, sometimes it is necessary for oneself to step aside. In this case, it is time for you to step aside and allow the healing process to begin.
- An apology should be posted for this whole situation. In this apology, you should clearly outline the steps that you take when evaluating transphobic content or other content that is anti-LGBT. There are plenty of us in the community that are former staff and could as easily articulate these rules, but you need to step forward and tell the community what they are. And then, you have to let the community hold you accountable to them. That's how you will open the door for the community to restore trust in you, by enforcing this policy (that you already have) not with your words, but with your actions.
- There needs to be a greater diversification in the administration table. This is something that has been great in the past, but after most of the original administration left, is severely lacking now. Please correct this decision with serious administration changes that will result in better conversations in the administration room with voices who are more concerned about doing right by the community than doing right by the moderation rulebook.
- And, this really should be a given, but at this point, Ketkat should be unbanned. Right or wrong, it doesn't really matter how you feel about it. It will be a good starting sign to restorting the trust between the community and staff. If Ketkat breaks the rules again, that's on her, but right now, it doesn't really matter. What matters is keeping the community together and restoring the trust that has been broken.
This is by no means the only things that have to happen or the only things that can happen, but I would call this a good start. It is hard. It is going to not be particularly fun for anyone involved. But, at the end of the day, it is worth it because this community and ResetEra are worth it. I urge this to be done at all haste.
If you have any questions for me, my inboxes are always open. If others have suggestions or additions to this list they'd like to see, please feel free to mention them, this was simply the first few big points that came to my mind.
Thanks,
Nicole
edit: fixed a typo
This is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
yeah. whoever banned you deserves to be perma'd. also, supposedly bans are talked about, so anyone who agreed with your ban needs to be perma'd toowhoever banned me quit being a coward and just own it
Pm me or some shit atleast
This.
There you go again requesting a ban! /swhoever banned me quit being a coward and just own it
Pm me or some shit atleast
*This* is what happened to Brock??This is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
Brock's ban was completely undeserved. Banning him for "conspiracy theories", and then it turns out one of the mods did have something to hide after all. He was right.
This is disgusting and I really expected better from the staff. Here to show my support.
There you go again requesting a ban! /s
This is absolutely disgusting behavior by the staff involved.
I'd also like to point that one of our SmashEra community members, Brock Reiher, was perma-banned for calling out the staff in the thread that Ket was also banned. (probably by the acephobic mods)
It rings all the more true now after these revelations.
The admins (Cerium, etc) have had 2~ years to take action as these issues have been here from the startI do think that we need to give the staff the appropriate time to respond.
I trust the administrators and moderators that are not involved in this situation to do the right thing.
Please, let's show that we're a better place than that *other* shithole.