I don't think the polls capture how I feel about Carol from the documentary. I think she's a shady person who justifies a lot of shady behavior by striving for, ultimately, a good goal. I think she's certainly a better person than any of the other cat owners in the program, for sure.
I feel bad for a few of Joe's employees/friends. The guy who looks like a hard rocker, The guy with the prosthetic legs, the person who had their arm bitten off, and his ex-lover with no teeth. I felt especially bad for the guy with the long hair because I think he got salvation in connecting with those big animals and taking care of them, and he seemed to care for them when Joe was feeding his vanity projects. That scene in the last episoe where the guy was totally smashed, I felt bad for him. But I was glad when he cleaned up in that other scene.