What are y'all gonna say about the game "This War of Mine"? That it "gamifies" a horrible war experience? No. The game was praised for its depiction.
This game may (or may not) shed more light on what it means to suffer homelessness and poverty.
Games, like all art, are an expression of the human experience and being homeless, starving, hopeless, afraid, desperate, heartless, cruel, kind...all of these are part of the human experience. All are fair game for art to explore.
Judge it afterwards. Don't judge it now before you know what it is.
While games contain a myriad of art, and can be works of art themselves, let's also not forget the exist first as consumer products, to make money.
Art can be exploitive, and there's no reason whatsoever to justify exploitation. Additionally, exploitation can push something squarely out of the "art" category entirely.