My post history shows I've been one of the most positive and bullish gamers when it comes to a future of streaming and digital gaming. My library between the Xbox One, Playstation 4 and Switch is 99% digital this generation. Right now I'm in the midst of experiencing my first "uh oh" and anticipating all those "I told you so's" with many of you who've I've argued with.
Just got word from Comcast that I need to bail on my Xbox account. Recently I upgraded to a service to see why I have such poor performance over Xbox Live and discovered I get spammed with alerts of accounts trying to access my Xbox from multiple countries (Russia, China, Tawain, etc). Only happens when I'm online with my Xbox. The spam eats up all my upload which as you can imagine means poor to unplayable performance. Comcast security has concluded it's only attached to my Xbox account and there's not a damned thing they can do about it. Each attack comes from a different source.
In trying to research solutions, found out this is a typical DDOS. Apparently any person with nothing more than your Gamertag can attach one to you. Even over a closed online ecosystem with a secure ISP. Switching modems, changing Xbox's, changing IP addresses, clearing MACs, factory resetting Xbox....none of it worked because the DDOS is targeting a gamertag.
Comcast says no big deal. Just use a different account to play online games. Here enters the problem in a digital era. Using a different account means losing digital games. Means needing to re-up services like Game Pass and Xbox Live. Means needing to re-buy digital multiplayer games. Also means bailing on a Gamertag I've had since November 15th of 2002. All this without any reassurances of how to protect myself from this in the future.
Spoke to Microsoft. This is out of their hands. They do not have the ability to transfer my stuff to a new account. They have said any solution to combat a DDOS has to come from my ISP. My ISP says that since this DDOS is strictly related to a Microsoft account and has nothing to do with their modem or service directly, it's out of their hands and to speak to Microsoft.
So one jackoff on the internet has outsmarted two mega-corporations. What happens when more jackoffs target more consumers? How does streaming work when you have no bandwidth? If it's attached to your gamertag rather than a device, does it matter what device or ISP you use? What happens when more people get terrible performance online not due to their ISP but due to DDOS?
I'm not giving up on a workaround. Currently looking into VPNs however I'm just taking shots in the dark at this point. Maybe some of the experts here can give myself and the community tips on how to beat this. Until then, industry be warned.
Just got word from Comcast that I need to bail on my Xbox account. Recently I upgraded to a service to see why I have such poor performance over Xbox Live and discovered I get spammed with alerts of accounts trying to access my Xbox from multiple countries (Russia, China, Tawain, etc). Only happens when I'm online with my Xbox. The spam eats up all my upload which as you can imagine means poor to unplayable performance. Comcast security has concluded it's only attached to my Xbox account and there's not a damned thing they can do about it. Each attack comes from a different source.
In trying to research solutions, found out this is a typical DDOS. Apparently any person with nothing more than your Gamertag can attach one to you. Even over a closed online ecosystem with a secure ISP. Switching modems, changing Xbox's, changing IP addresses, clearing MACs, factory resetting Xbox....none of it worked because the DDOS is targeting a gamertag.
Comcast says no big deal. Just use a different account to play online games. Here enters the problem in a digital era. Using a different account means losing digital games. Means needing to re-up services like Game Pass and Xbox Live. Means needing to re-buy digital multiplayer games. Also means bailing on a Gamertag I've had since November 15th of 2002. All this without any reassurances of how to protect myself from this in the future.
Spoke to Microsoft. This is out of their hands. They do not have the ability to transfer my stuff to a new account. They have said any solution to combat a DDOS has to come from my ISP. My ISP says that since this DDOS is strictly related to a Microsoft account and has nothing to do with their modem or service directly, it's out of their hands and to speak to Microsoft.
So one jackoff on the internet has outsmarted two mega-corporations. What happens when more jackoffs target more consumers? How does streaming work when you have no bandwidth? If it's attached to your gamertag rather than a device, does it matter what device or ISP you use? What happens when more people get terrible performance online not due to their ISP but due to DDOS?
I'm not giving up on a workaround. Currently looking into VPNs however I'm just taking shots in the dark at this point. Maybe some of the experts here can give myself and the community tips on how to beat this. Until then, industry be warned.