So I pick up a copy of Fire Emblem at gamestop on Monday and today i decided I was going to open it. After I did there was no game cart. Has anyone had any experience with that? What did you do? What would you do?
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Has anyone else bought a game at GameStop and ended up with just an empty case?
- Thread starter Lakershead22
- Start date
Sounds like they just didn't put the cartridge in box at check out. Does GameStop still do that thing where they don't actually sell sealed games? Even new games are opened and kept in envelopes behind the counter?
In any case, I would go back immediately and complain. I imagine you will have a difficult time though because you left the store with the case. Not that you would have known. š
In any case, I would go back immediately and complain. I imagine you will have a difficult time though because you left the store with the case. Not that you would have known. š
OP
OP
That is what I am gonna do today. It was a shrink wrapped copy but I do fear they'll think i am a liar lol
I bought a PS3 console once that was missing the HDD. I called them up and they held another one for me so I could exchange. Not only that, but they gave me an upgrade to 500GB at no extra cost.
I imagine if you call and explain, you'll have a similar experience.
I imagine if you call and explain, you'll have a similar experience.
OP
OP
That is my fear. It has been 5 days since I bought it and I feel they'll think I am lying to them. It was a shrink wrapped copy so it wasn't the one they open for themselves. Unless they re-wrapped it.
Well the important thing is that you know for a fact you're not. So if they do go there you can look them in the eye and be honest.
I knew somebody whose family had a shrink wrapper and would return their "unopened" software to stores. Usually department stores. They'd buy the game, take out the disc, then seal the package and return it. It was really scummy. I have wondered if this is why GameStop actually opens so many of their "new" games. Funnily enough, though, they don't seem to have done that here... But I wonder if somebody returned an "unopened" game.
That sucks a lot, I'm sorry that happened.
Yes. It used to happen often when they sell the last copy and forget to put it in the case.
Also back when they used to shrinkwrap used game cases.
Also back when they used to shrinkwrap used game cases.
I ordered some new 3ds games from gamestop last month and they sent me open boxes sealed with tape. I heard stories of them doing this in stores but I didn't know they did that to online orders too.
It was the first time I bought anything from gamestop in over a decade, what a way to guarantee I'll never buy from them again.
It was the first time I bought anything from gamestop in over a decade, what a way to guarantee I'll never buy from them again.
This happens. Starlink copies last year were sold without cards at Best Buy specifically, iirc.
It would be easy to tell, wouldn't it? Actual shrinkwrap, the shitty, cheap kind, is very different from a proper y-seal plastic wrap that usually has that "tear off" part integrated somewhere. You know the proper wrap that you can almost fold out if you get your fingers between the folded bits. Not the shrinkwrap that is a perfect airtight sealed plastic bubble tightly wrapped around it (that's the shitty cheap one I assume you get with a shrink wrapper you can buy).
Who knows. It probably depends a lot on how much the stock associate cares. I'm sure they're trained in loss management but if it's not on their mind they'd probably not even bat an eye. I have no personal experience with it so i don't know the answer. He was not a friend of mine.
I had this happen to me last gen at Best Buy of all places when I bought NFS: Shift lol I had the same fear like "Oh shit they won't believe me" but I still brought it back and explained what happened, I remember the customer service clerk just laughed and said that happens from time to time believe it or not.
Ever since then I shake a game case to make sure lol I know that doesn't work with carts though.
I've had a friend who swore this happened to him back in the PS2 days.
I only go there if I absolutely have to which is like once a year if that?
I only go there if I absolutely have to which is like once a year if that?
Multiple times throughout my childhood, total nightmare scenario for a socially awkward kid like myself.
Also tried getting PS3 disc instead of Xbox 360 disc when buying a 360 multi-platform game.
Solution is just to go back to the store as soon as possible receipt in hand and hope they remember you.
Also tried getting PS3 disc instead of Xbox 360 disc when buying a 360 multi-platform game.
Solution is just to go back to the store as soon as possible receipt in hand and hope they remember you.
Shit does happen OP. I once bought a $9 network adapter at staples that was an empty box.
They essentially called me a liar which infuriated me. I said exactly "get real dumbass, if I wanted to pull this to get something free it would cost more money"
They essentially called me a liar which infuriated me. I said exactly "get real dumbass, if I wanted to pull this to get something free it would cost more money"
When I buy a game in store I always open it I has something like this happen to me years ago when I was a kid when I bought super Mario advance 4 super Mario bros 3 for GBA
Okay, now I'm wondering if you even went to a Gamestop. Their games are usually already unwrapped (unless that's changed recently), which is why I don't care to buy from them.
Thats usually just a display copy. They don't unwrap them all.
It happened to me with StarCraft Ii a while after release...
I took it back and they gave me another copy, but I remember being afraid they would think I stole the first one or something.
I took it back and they gave me another copy, but I remember being afraid they would think I stole the first one or something.
That sucks, worst thing that happens to me is a buy a used game that won't work, looks like the previous owner took a pen to it or something.
When I worked for GameStop the way we could check is by doing a quick inventory. If someone came in with a receipt and say they bought a game for us and we had an extra copy of that game, that would be logical. However in your situation it's a little weirder. Do you know if it was a factory sealed game or a resealed one?
OP
OP
Update:
So I went back to the gamestop I bought my Fire Emblem 3 houses copy from. They told me that since they can't verify my story then they couldn't help me out. They told me to call Nintendo.
I called Nintendo and they told me that my situation is unlikely because they weigh the products to make sure everything is packaged.
Now I'm calling gamestop customer service to see what they have to say. Sigh
So I went back to the gamestop I bought my Fire Emblem 3 houses copy from. They told me that since they can't verify my story then they couldn't help me out. They told me to call Nintendo.
I called Nintendo and they told me that my situation is unlikely because they weigh the products to make sure everything is packaged.
Now I'm calling gamestop customer service to see what they have to say. Sigh
Shoot, sorry OP. Good luck with customer service though, the few times I've had to call it was over an hour just to get off of hold. Truly some of the worst cs I've experienced.
Never at GameStop, but a long time ago I bought Gran Turismo 2 at launch at a Wal-Mart, sealed and even with the CD box edge sticker games came with back then. Opened it and the game discs had been replaced with Bruce Springsteen CDs. Some joker in the printing factory / store presumably had switcheroo'd the game for an early copy. Thankfully, the customer service desk did believe me and swapped it for another copy, as I was freaking out thinking I was screwed.
that is one weird situation. Nothing has happened to me like that fortunately.
If it was still shrink wrapped new. Somehow the factory worker just forgot to place the cart into the case. But Nintendo saying they weight the products is a bit funny since the cart barely weighs anything, although maybe they do
It would be hard for Gamestop to verify you just didn't take out the cart and return it to the store and complain you didn't get a cart with the case. So it makes sense they would direct you to Nintendo. Hopefully your situation gets resolved successfully. But it will be a hard case to prove.
If it was still shrink wrapped new. Somehow the factory worker just forgot to place the cart into the case. But Nintendo saying they weight the products is a bit funny since the cart barely weighs anything, although maybe they do
It would be hard for Gamestop to verify you just didn't take out the cart and return it to the store and complain you didn't get a cart with the case. So it makes sense they would direct you to Nintendo. Hopefully your situation gets resolved successfully. But it will be a hard case to prove.