So my parents got a call from someone claiming to be Apple saying their Apple account was compromised and needed access to their PC to fix it...uggggh. They're old and don't know any better, they gave the guy access to their computer (but no SS #s, CC info, account #s thankfully) but pulled the plug about AN HOUR IN. How screwed are they, they already called their banks and put holds on credit cards. The call came from an official Apple customer service number (which scams do now) so they didn't know any better.
Is there any service that can check for accessed information?
Should they just run their virus scan..I'm guessing there's not much that can be done at this point other than putting accounts on lock down.
Is there any service that can check for accessed information?
Should they just run their virus scan..I'm guessing there's not much that can be done at this point other than putting accounts on lock down.