I've just seen communication as the most dominant talking point over the last week across various platforms, which is why I made that assessment that the playerbase's burn out could be happening from that. Maybe I'm seeing a limited sample size, but it's impossible for me tell what percentage of the player base is vocal online. It could very well be a case of the vocal minority. From my personal standpoint I think we should be calling out a lack of communication from a company when the players are the ones supporting them. I'm not in any place to tell you that you guys are wrong to disagree with that, but I will give my argument for why I believe it is right.
Business is a 2 way relationship. The company make a product, we purchase the product. We give feedback on the product, they improve the product, we continue to purchase the product. If we continuously give feedback on specific issues and a year later they haven't addressed those issues, then what response would you consider healthy? When I say addressed I'm not even talking about fixing it, I'm talking about vocalising the fact that they hear us and they're discussing how to improve the situation. To me an unhealthy mindset would be an unfair expectation of things. If I'm honest I see expecting Mihoyo to change the Beidou Raiden interaction is an unfair expectation. I just haven't wanted to say it because I don't want to seem like I'm going at anyone for their viewpoint. However I don't think good communication is an unfair expectation.
Correct me if I'm wrong in my assessment, but I think the difference is that I see it as a rite and you guys don't? I believe we are entitled to be listened to and responded to, but maybe that mindset is wrong and it should stop at just being an expectation, but not something we absolutely should be given.
But it is because of that that yeah, I think I do feel slighted. Not on a personal level like you suggested of me, Alkez, has been wronged. I feel slighted in the sense that we, the playerbase, have been wrong, and it is frustrating because this is a wonderful game that could be really special. The music, the world, I'm one of the few people who seems to actually like the story and have vocalised that so many times (when a lot of people have shat on it as well). It's just that recently it's felt like it's not about that and all about money. I don't think it's fair to say that I'm allow to praise the game but not criticse the company when I believe they're in the wrong.
Also for refence I don't think developers and company should be mixed (and I'm probably guilty of making this mistake in my posts previously). The people in charge of decisions are not usually the developers themselves but the team that runs Mihoyo's Genshin division. And from what I've heard (on the rumour mill mind you) a number of the developers are very frustrated with the current situation over there.