I am sure they don't care that a small team has to deal with this, but this was completely expected that tons of people would be doing this.Got confirmation from the support staff. Definitely seems like a small team who got bodied by the sheer volume of receipts.
No, mine just said "BUTTERFING". You should be ok as long as it refers to the product and doesn't just say "candy" or "chocolate".Those that did receive the code(s):
Did your receipt list the UPC?
Got confirmation from the support staff. Definitely seems like a small team who got bodied by the sheer volume of receipts.
No UPC just BTTRFNGR SNGL 1.9Z listed 10 times.Those that did receive the code(s):
Did your receipt list the UPC?
Got mine at a gas station convenience store.
I sent my receipt in ~28 hours ago, no response yet, just put in a support ticket just to be safe.
Crunch and Baby Ruths
Any combination of those three yes.So just to be sure you have to buy either
Butterf7ngers
Crunch
or Baby Ruths right?
Cool so the receipt i submitted for Crunch bars should work fine then.Welp officially at one whole day of waiting. Really hope to get it tomorrow.
Any combination of those three yes.
I think it would've helped to have an auto-email after receipt submission that says "thanks for submitting your receipt, we're currently reviewing and will email back within 3-5 business days if your entry has been approved." Would've helped reduce support tickets a bit I imagine.
I sure didn't get an email about submitting my receipt from the website (this was about 24 hours ago) just for creating my account for the promotion.You get a message like that when you submit it via their website but I guess not via email or text?
Same. I got the message when on the website when I submitted it but not an email when I submitted the receipt.I sure didn't get an email about submitting my receipt from the website (this was about 24 hours ago) just for creating my account for the promotion.
Correct. While the website does initially tell you they've received the receipt, I've had instances in the past where a website will say something but the action didn't actually complete, so not having an email confirmation really makes it a shot in the dark as to whether things are actually "processing," if that makes sense.I sure didn't get an email about submitting my receipt from the website (this was about 24 hours ago) just for creating my account for the promotion.
Yeah the site said they got it fine, so I will just trust it for now. if I don't have an email by the time I get off work tomorrow for the theme I will shoot customer support an email I suppose.Correct. While the website does initially tell you they've received the receipt, I've had instances in the past where a website will say something but the action didn't actually complete, so not having an email confirmation really makes it a shot in the dark as to whether things are actually "processing," if that makes sense.
Yeah, see my post on Page 12:
Yeah, see my post on Page 12:
FF7R Butterfinger promo starts March 3rd - Buy up to ~16 dollars of candy bars to unlock DLC.
A co-worker told me about this promotion and we went to the store on our lunch break yesterday and each bought 10 candy bars. Both from different cash registers, less than a minute apart. 25 hours after submission we both got responses. His was accepted, mine was rejected. He submitted his...www.resetera.com
I'm still arguing with customer support. My first reply from them was a canned response saying the receipt has to be dated during the promotion and proof of product purchase clearly visible. My photo was excellent quality, entire receipt, dated 9 minutes after the contest started and UPC's visible. They told me I could submit a new photo of the same receipt. I replied back telling them my original photo met all of their requirements haven't heard back. (Nor have I gotten a second rejection for the re-upload of the exact same photo from day 1 in lower resolution)
My first reply was a canned response saying the same thing. My candy was purchased after the promotion started. I ended up buying candy, submitting the receipt and returning the candy.Yeah, see my post on Page 12:
FF7R Butterfinger promo starts March 3rd - Buy up to ~16 dollars of candy bars to unlock DLC.
A co-worker told me about this promotion and we went to the store on our lunch break yesterday and each bought 10 candy bars. Both from different cash registers, less than a minute apart. 25 hours after submission we both got responses. His was accepted, mine was rejected. He submitted his...www.resetera.com
I'm still arguing with customer support. My first reply from them was a canned response saying the receipt has to be dated during the promotion and proof of product purchase clearly visible. My photo was excellent quality, entire receipt, dated 9 minutes after the contest started and UPC's visible. They told me I could submit a new photo of the same receipt. I replied back telling them my original photo met all of their requirements haven't heard back. (Nor have I gotten a second rejection for the re-upload of the exact same photo from day 1 in lower resolution)
I'm sure there is but that person is not me. Ate one and gave away the rest.Is there anyone who actually thinks that the new recipe is an improvement? I don't think it's horrible but the old one was definitely better.
This is why i bought Crunch Bars insteadI'm sure there is but that person is not me. Ate one and gave away the rest.
Good to know as mines listed as Crunch Single as well so that gives me hope as all i want is the theme (double post oops)Whoo, finally got my receipt accepted! Took nearly two full days. And gosh, the theme really is lovely. The music makes me so nostalgic jfkl;as ;v;
For the record and for those who might be curious, my receipt had been folded over since it was super long, I included the bars within the photo, and the items on the receipt were just listed as 'QT 2 Crunch Single.'
I was worried I'd get rejected since I did fold the receipt, but I guess it was all clear enough that it worked out!
Is there anyone who actually thinks that the new recipe is an improvement? I don't think it's horrible but the old one was definitely better.
So I'm not the only one then.Almost exactly 48 hours after submitting my receipt, I finally got the approval email.
Says I earned the maximum amount of DLC and I'll get the codes in 3-5 days.
The Tifa theme code is supposed to be in this email too, but it's fucking blank.
Just got mine. Same amount of hours.Well, it took them 46 hours, but I at least received the confirmation with theme.
Now, for the wait of an additional 3-5 days for the DLC redemption codes. Funny how they left that part out of the official "rules."
Yup, US only :(