Disney + is impossibly dark when HDR is on. Help!

[Soapbox Killer]

I dont know if its my tv or not but I have an Xbox One X and a TCL (the cheapo version) however, HDR on games 4K Blu Rays and Netflix have no issues just Disney+. My Tv wont allow me to disable HDR on apps only so I had to download it on the Xbox and then disable HDR which is not ideal.

Any ideas?

 

[MoonScented]

I quit watching The Mandalorian because the picture was insanely dark & washed out. My belief is Disney automatically activates HDR in any TV it detects is 4K. I've found HDR to be a gimmick so far, and the picture always is brighter & better when I disable HDR on all of my TVs. Disney+ doesn't give any option to do this.

 

[finalflame]

I quit watching The Mandalorian because the picture was insanely dark & washed out. My belief is Disney automatically activates HDR in any TV it detects is 4K. I've found HDR to be a gimmick so far, and the picture always is brighter & better when I disable HDR on all of my TVs. Disney+ doesn't give any option to do this.

Click to shrink...

What TV? Unless your TV support brightness high enough to properly display an HDR image, you'll experience what you're describing. I can assure you it is not a gimmick.

 

[Wag]

I quit watching The Mandalorian because the picture was insanely dark & washed out. My belief is Disney automatically activates HDR in any TV it detects is 4K. I've found HDR to be a gimmick so far, and the picture always is brighter & better when I disable HDR on all of my TVs. Disney+ doesn't give any option to do this.

Click to shrink...

HDR is not. "gimmick" when done properly- arguably it's a more important upgrade than the move to 4k alone.

Unfortunately The Mandalorian is a terrible implementation of HDR. If you want a good example of it there are some great movies on UHD 4k Blu like 2001, The Wizard of Oz, etc.

 

[Voyager]

I have the same issue. HDR works fine on everything else.

 

[Lump]

Disney+ is wildly inconsistent with HDR in general, and you're in for a Bad Time™ with a lot of it's HDR content (including Mandalorian) if you're using a low peak brightness HDR set (around 400 nits or worse) without a way to trick Disney+ into forcing an SDR image instead. Disney shoved a bunch of content into basic Dolby Vision wrappers without putting in the post-production work necessary to fulfill its potential, and skipping that work makes the experience worse - not better - for low brightness HDR sets out there.

Disney+ does have a few legitimately good HDR / Dolby Vision titles like Moana and Frozen 2 (basically anything that was Dolby Vision mastered in its theatrical or blu-ray production), but those are the exceptions and not the rule when it comes to Disney+.

 

[Sordid Plebeian]

I have the same issue, either turn off HDR on your Xbox or mess with the color settings on your TV. I would switch it to bright mode and then fiddle with the picture settings on there, and then switch to your adjusted bright mode whenever you watch D+.

 

[Ravelle]

The mandalorian is a special case, even with my HDR/Dolby vision set to cinema home on my LG C9 it was too Dark in Dark scènes like the bar scènes or night scenes. Add screen glare during the Day and I could barely see anything.

 

[Scuffed]

Playing from my pc to the tv hdr is crap. The DIsney + app on my Samsung is also crap. The Nvidia shield Disney+ hdr is really good. I have also heard it's good on the Apple tv box.

 

[Branson]

I quit watching The Mandalorian because the picture was insanely dark & washed out. My belief is Disney automatically activates HDR in any TV it detects is 4K. I've found HDR to be a gimmick so far, and the picture always is brighter & better when I disable HDR on all of my TVs. Disney+ doesn't give any option to do this.

Click to shrink...

Its not a gimmick. HDR and Dolby Vision are best viewed a lot of the time in a darker setting. But some things are just mastered darker like The Mandalorian.

 

[PoppaBK]

Yeah there were several points in The Mandalorian where I was looking at basically a black screen. I'm sure on a quality TV with minimal ambient light it is good, but in a fully lit living room with a cheapo LG it was bad.

 

[Soapbox Killer]

I have the same issue, either turn off HDR on your Xbox or mess with the color settings on your TV. I would switch it to bright mode and then fiddle with the picture settings on there, and then switch to your adjusted bright mode whenever you watch D+.

Click to shrink...

Yeah, I had to watch it in 1080p on my One X as the HDR10 option didnt really make much change to the darkness. When I mess withe the settings while the 4K/HDR10 is on, it just makes everything grey or like black jeans that got washed too many times.

I dont know what is different about D+ but I hope they fix it.

 

[Giolon]

That's because, at least on Apple TV, Disney+ is serving up SDR content in an HDR video container, so they can claim they have more HDR content than they actually do. This includes The Mandalorian and the Star Wars movies. What happens when they do this is it puts the TV into HDR mode, which expects to receive a much brighter, higher contrast image. When that image is actually SDR content, you get a dark muddled mess.

It's the type of thing that just confuses consumers and will lead to the tarnishing of the reputation of the technology, because someone wants to abuse it for marketing reasons.

Analysis suggests Disney+ doesn't stream 'The Mandalorian' in true HDR

The Mandalorian has given us Baby Yoda and, by some accounts, made Disney+ worth it. The first live-action Star Wars show, The Mandalorian packs the kind of action and visual splendor that will remind you why you love Star Wars in the first place, and it stands out as truly original content on...

www.engadget.com

 

[Stinkinmushroom]

So euh... i just got Disney+ and have the same issue. Washed out and dark colors... any solution?

 

[100mega]

Yeah all other HDR content looks great on my Sony, but Disney+ makes Moana look like it's shot in the shade when it should be hyper colorful.

 

[The Albatross]

you've stepped into the unknown

Spoiler: weird

sorry, thread since march.

also... soapbox was banned.. wtf?

 

[Dankir]

I quit watching The Mandalorian because the picture was insanely dark & washed out. My belief is Disney automatically activates HDR in any TV it detects is 4K. I've found HDR to be a gimmick so far, and the picture always is brighter & better when I disable HDR on all of my TVs. Disney+ doesn't give any option to do this.

Click to shrink...

HDR is a gimmick?? come on man....

Does nobody play PS4 PRO or Xbox One X games in HDR? Go play Spider Man, God Of War, Forza 4 Horizon, Avengers, Mortal Kombat 11.... and if games aren't your thing go watch any number of 4K blu rays.

HDR is a way bigger deal than 4K this gen.