I was really heartbroken when I heard about the issues the game had surrounding trans representation, it really saddened me, I was playing through the original (decided to finally finish it this time, power through all the crashes lol) to get ready for the sequel, when news came out about this, I stopped playing it. :(
But this response is actually really heartwarming, I am looking forward for the fixes they can make to the problematic content in the game, I trust that SWERY means well and is also disappointed for having messed this up, particularly after how well it was handled in "The Missing".