As of February 3, 2020, both the Centers for Disease Control and the World Health Organization have recognized 2019 Novel Coronavirus as an Epidemic. Many travel protection plans exclude losses caused directly or indirectly by an Epidemic. Please refer to your plan to learn whether this exclusion applies to you. Customers whose plan includes the Epidemic exclusion may still have coverage for a covered loss occurring on or prior to February 3, 2020.
In addition, for customers booking trips to China and other impacted areas, the Coronavirus became a known event on January 22, 2020. Travel protection plans generally exclude losses caused by events that were known or foreseeable at the time the plan is purchased. Customers who purchased their plan prior to January 22, 2020 may still have coverage for a covered loss for a trip booked to China or other impacted areas.