On the note of "Ask for a revival of X franchise that's been dead for over a decade..." I'm cynically thinking that when they read that, they then look at the sales data for Okami HD remaster or whatever, and feed that response into the metaphorical shredder. CVX demands might be taken a little more seriously, since it asks questions about Resident Evil in general.
Like... the actual usefulness in this, to Capcom's eyes, is going to be feeding the 1-5 segments into a spreadsheet and averaging things out. It's bluntly worded, but I'm pretty sure they realize that if a bunch of people rate it low for "faithfulness to RE", then the problem isn't it being too faithful to the original. If the prose bits are read, it's going to be turned into data like, "X amount of people complained about Nemesis", "Y amount of people complained about cut locales", "Z amount really liked Jill", and stuff that they just can't do with a snap of their fingers(like adding in areas that they dropped at the planning stages/never began working on, or doing gore on the level of REmake 2 when it was probably cut because with all the zombies onscreen at once its probably pushing consoles) is going to be filed into the recycle bin. Keep in mind, the point of this survey is probably how they can avoid any bad word of mouth for RE4, not how they can "fix" RE3 (which, to be honest, for me would've been "Just add the clock tower and Mercenaries"--Overall I'm quite happy with the product and don't' mind most of what ended up beign cut or changed).