Over the short time since the official launch, the outpouring of support from the Call of Duty Mobile community has been incredible! Whether you are sharing your top plays with friends, reporting bugs, discussing feedback, or organizing some of the first community run tournaments, we are extremely moved, humbled and greatly appreciate this massive international community!
Everyone here on the team is committed to making Call of Duty: Mobile an all-time great in this historic franchise that has entertained hundreds of millions of players around the world. Like many of you have noted with kind words, praise, and feedback, this is an authentic Call of Duty experience. Stand alongside us as we go all in on making this the best experience possible!
In this first community update, we'd like to treat you all as well are you've been treating us by sharing news about upcoming updates, acknowledging feedback, and teasing some juicy content in the pipeline.
News & Updates
As we announced last Friday this launch has been a massive success thanks to you all and this is just beginning. Here's what is going on this week:
10/11 ~ Free For All Mode (Available for a limited period of time)
10/12 - 10/13 ~ Double Soldier XP
10/14 ~ A classic returns....
All of this comes alongside new challenges and events, so just keep an eye out for those in-game notifications to see exactly when those start, how long they run, and to track how you are doing.
Feedback
We are always looking for feedback and thank you to everyone who has been utilizing the feedback form found in-game (
hint -
look under the ? icon next to the messages icon) and while we can't always answer every single little piece of feedback we'd like to address a few frequently discussed topics.
Controller Support
We hear you loud and clear that you want to know about controller support. We are currently testing controller support and looking at the possibility of offering this feature sometime in the future, but we'd have to make sure it is properly implemented and balanced. Just hang tight.
Login Options
Many of you have asked for options other than Line, Facebook, and Guest as a way to login. Well, good news! We are looking into other options for logging into the game.
Performance
COD Mobile is an experience that will be continuously updated and improved, and performance is something that this team is dedicated to improving across the board for all supported devices.
Cheater Reports
Please continue to utilize the in-game reporting tool to report other players who may be cheating or exploiting the game, found in top right corner (a red exclamation mark) in the After Action report. However, we are working on additional ways for players to report cheaters, so just hang tight for additional updates.
Bug Reports
For any issue please reach out to Activision Support through the in-game options, but if you are unable to reach out in-game then there is always an online option available through social media or through
Contact Us.
Facebook Login
Some players have reported issues logging into the game through Facebook. If you experience that issue then please try clearing your cache on your phone, then log back into the Facebook app, and lastly try logging in again on the COD Mobile login page. You can find a step by step breakdown of how to clear your cache on
Activision Support's COD Mobile FAQ.
Voice Chat
Any issues related to voice chat are currently under investigation, so please continue to report those to our Activision Support teams as they continue to investigate. However, if you are seeing voice chat intermittently then please just try closing all other apps and restart.
Installation
A common issue with You can check those requirements on any individual app store, but
Activision Support's COD Mobile FAQ has some guidelines for what types of devices are currently supported and other troubleshooting steps that you may try.
Friends List
For any players reporting issues with adding friends please make make sure that your friend is playing the same version of the game, Call of Duty: Mobile - Garena is a different version of the game in a region not supported by Activision. You will not be able to add friends from Garena.
Troubleshooting:
- Log into your Facebook account
- Select Apps and Websites
- Navigate to Active Apps and Websites
- Select COD Mobile and make sure the Friends List option is enabled
- Navigate to Visibility of the App
- Change the filter to Friends
- Save the settings
Community Highlights
We would like to highlight someone from this community who turned their sympathetic story about just barely missing out a Nuke to
a discussion with over 90 comments. Shout out to
u/crazy_andiee!
We'll be sending them on over an in-game reward and for everyone else if you have any great plays, unique experiences, or fantastic topics then just keep spreading them throughout the community. We'll be keeping an eye out for another player to highlight for the next Community Update!
Since launch we've been creating and introducing many different in-game events for you all to participate in, like
Lighting Up The World or
The Battle Royal Challenge. Please tell us what you have loved about events, what you would like to see, and any feedback you would like to share about them. We would love to hear it.
To all corners of the community, whether you are in Reddit, Discord, Twitter, Instagram, Facebook, or anywhere thank you all for the support. This is just the beginning!
-Call of Duty: Mobile Team