Borderlands 3 players on PC are using BL2 Steam forums to seek help about BL3 issues on Epic Games Store

[Deleted member 401]

The reality is that PC players who already play Borderlands already have Steam accounts, and they don't have Reddit or Gearbox accounts as reliably.

So it's only natural that they would gravitate towards using a forum they already have accounts for and is already mainly used for troubleshooting.

 

[Jobbs]

I don't understand the point of this topic.

• The Borderlands 2 forums on Steam are particularly active due to the hugeness of the game, and they'd have a few topics mentioning BL3 regardless of outside factors, including whether there was a forum built into EGS.
• The majority of Borderlands 3 tech question topics on the BL2 Steam forum don't have useful answers, or mixed at best, and often the majority of replies are "you're in the wrong place" or "people are going to be mad at you for posting this here". Super helpful!
• The official forums exist and are active, and have more consistently helpful answers because -- Shockingly -- It's the actual right forum for the game!

It's valid to want to have a discussion forum built into EGS, but I would speculate that the majority of people complaining about this won't actually use EGS either way and are just looking for ammunition for their platform war

 

[Sidebuster]

The moderation problem is a legit conundrum for Steam though (as well as Facebook and the rest of the Internet). The main advantage for to Steam forums for developers is that they're hosted for free by Valve using Steam, developers don't have to spin up their own XenoForo server or something. But, a dev who doesn't have the resources to host a self-contained forum probably doesn't have the resources to constantly monitor it.

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I needs to get better for sure, but it's not the big bad when it comes to where shitty people congregate.

 

[EloKa]

It's valid to want to have a discussion forum built into EGS, but I would speculate that the majority of people complaining about this won't actually use EGS either way and are just looking for ammunition for their platform war

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You can't use a forum within the EGS so you use the biggest existing forums there are and look for help over there. Looking for technical help is now a platform war? Dude. Your trolling was kinda funny (I guess) 9 months ago with regards to EGS. But it became unbearable over the last few weeks.

People complaining that they can't get technical help within the EGS = looking for ammuniation for platform war. You can't make this up.

 

[collige]

I needs to get better for sure, but it's not the big bad when it comes to where shitty people congregate.

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Oh for sure, I'm not saying the forums are a net negative at all (fully agree with Grays' post above mine), but was more trying to comment on the problems with the idea of dev moderation.

 

[Serious Sam]

Epic Game Store is great for game publishers (with exceptions).
Epic Game Store is absolute garbage for consumers.

 

[Deleted member 49611]

happens for other games. not just borderlands. it's not surprising.

 

[BrutalInsane]

It's valid to want to have a discussion forum built into EGS, but I would speculate that the majority of people complaining about this won't actually use EGS either way and are just looking for ammunition for their platform war

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Can't say your wrong. EGS is a shit anti-consumer platform that's bad for PC gaming, so fuck 'em.

 

[Sky87]

If only they had an overlay where you could enter the forums with one click while already being logged in like (all) other launchers.

 

[Windu]

This is fairly normal. Steam forums are used for all versions of games. Go to the Gears forum on steam and you will see people getting support for the Windows Store version. I understand the game isn't on steam so lets all laugh, but come on. You guys just love controversy i guess.

 

[Kyougar]

Exactly. I mean, every developer and publisher should offer one after all.

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And I should create hundreds of forum accounts? Sometimes just for one question?

 

[thebishop]

What revenue percentage goes toward community support?

 

[LiK]

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LOL

 

[Deleted member 13560]

Troubleshooting on STEAM forums is the best. No other forum even comes close. While there is toxic crap, the knowledge base on there is league's ahead of everyone else. Hell, all forums link back to a STEAM post for their technical solutions anyway.

 

[Shelbyville Milhouse]

Remember this?

https://www.pcgamer.com/gearbox-bos...but-the-epic-store-is-best-for-borderlands-3/

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I mean, not having a forum where people can see other people complaining about issues before buying the game is probably best for it?

 

[LiK]

Do we have a PC Performance thread for this game? People are always super helpful in them.

 

[8byte]

This trend of broken AAA games at launch will never end. And it seems people will never learn to wait and never pre-order before legit info about performance is out there.

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Is it a "trend" though? There are plenty of AAA games that launched without any major issues.

 

[Windrunner]

This is rather unremarkable and I don't think much constructive conversation can come of this thread, as such it is now locked.