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Because Steam forums are always the first results when you are looking for issues about games on Steam? (Assuming they have a steam page)
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Borderlands 3 players on PC are using BL2 Steam forums to seek help about BL3 issues on Epic Games Store
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Because Steam forums are always the first results when you are looking for issues about games on Steam? (Assuming they have a steam page)
But they aren't. Reddit is the number one used forums for games. By far.
I'm not saying Epic shouldn't have forums. They should. 100% should.
But it's stupid for people to use steam forums for games that aren't even on steam. Just use reddit or the official forums.
Most of the posts on the steam forums for BL3 are troll posts anyways.
And in this case BL3 isn't on steam so it's not what pops up in a google search, thus it's stupid for people to use it. They should just use reddit or the official forums.
Not for tech support or bug fixes they're not. By far.
I feel like you're skipping half the words in my posts.
It's bad enough they got bl3 issues it's worse they have to use steam in anyway or reason in existence
Thread is about gamers going to the wrong place for support.
There is a free to use and supported community forum for Borderlands 3.
Your response to this is, why should I use the official forum for the game when there is an unofficial forum for a different game....
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Pretty much. Easy to ignore obvious trolls that are usually only present when new games launch.
Nah, Steam Forums definately take the #1 spot when it comes to support for games. By far.
Steam Forums are basically #1, #2 and #3. After that you have probably Discord and after that comes Reddit.
Unmoderated Steam forums are legitimate trash, fuck that. I avoid there at all costs even when I am playing a game on Steam.
And a quick google search of "borderlands 3 fps issues" shows the official forums as the first result...
Good for you! The worst posts I see on the Steam forums are about of the same toxicity as this forum but good for you that you keep finding them!
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Read my post.
Of course a game with NO STEAM PAGE will show another result.
Google: "x game issues" and you will find the steam forums as the first result (assuming the game is on Steam)
Read my post.
Of course a game with NO STEAM PAGE will show another result.
Google: "x game issues" and you will find the steam forums as the first result (assuming the game is on Steam)
I mean sure, but that doesn't make the official forums automatically worse. People will have tech issues and they will find a place to seek help. There are alternatives to everything.
They could, it would be fine if they did.
There are also a number of sources for this including the mentioned official forum or the subreddit which also suffice as similar wastelands to the Steam forums.
This is about the least significant thing to take issue with.
Wow, you're kidding, right? Is everyone forgetting what happened when AC:Origins was announced?
People have to make a scene if not they can't get what they want.
Wow, you're kidding, right? Is everyone forgetting what happened when AC:Origins was announced?
But oh, please continue to explain how its not that bad compared to any other forum
I've also seen the steam forums used for random outrage as well, plenty of times barely related to the game in question.
So no, they aren't this mythical place that everyone must have.
I mean, a shopping cart is a Herculean task for Epic . . . why would you expect forums?
Indeed, especially for non AAA niche games. You get an answer on your questions pretty much immediately. It's a boon to the community.
Indeed, especially for non AAA niche games. You get an answer on your questions pretty much immediately. It's a boon to the community.
the article you posted even says that was essentially a raid from 4chan and reddit (which apparently we're supposed to use as an alternative according to this thread) and links to a long post on reddit with people continuing tons of racist slurs and talking about how mods are banning people on steam as fast as they canWow, you're kidding, right? Is everyone forgetting what happened when AC:Origins was announced?
But oh, please continue to explain how its not that bad compared to any other forum
you can't find any of those threads or users anymore because they were deleted and banned respectively
unlike that reddit page of course which is still proudly up
so which one is supposed to be worse again?
Its not really that straight forward. It really depends on the game. Check for example path of exile support search results on google.
First are reddit posts, then official forums, 3rd are steam forums.
This was something I saw recently.
Some pretty nasty comments in this thread. And yeah it's locked now, but that was after 8 friggen pages of discussion. Steam forums aren't bad, but they sure can suck at times.
Yep, just checked Tera as well. First two results are the official forums and nvidia. Then it's steam.
Yeah, it's not like the single alternative with an actual chance of getting an answer hosts The_Donald or anything.
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F2P and MMO games like Path of Exile and Tera (TERA joined Steam YEARS after the release) have dedicated fanbases that are active outside Steam. of course Steam forums are not the main "source of discussions" compared to SP games and other MP titles.
Online/MP games with dedicated fanbases will stick to reddit and official forums for their problems and discussion, but this doesn't meant that Steam forums are not useful for them, if you google FF XIV or Siege problems, you will find reddit and steam forums options.
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That's not what I said though. I said that I (ME!!!!) haven't seen anything like that for very long you know? Nothing on Gears 5 forum, Spyro, Siege etc...Wow, you're kidding, right? Is everyone forgetting what happened when AC:Origins was announced?
But oh, please continue to explain how its not that bad compared to any other forum
I'm not saying what happened on Origins forum was OK at all but they've cleaned it up and I personally haven't seen something that widespread ever.
Speaking of MY experiences with the Steam forums.
i mean the forums can be useful and EGS is lacking in features but let's not pretend like steam community isn't absolutely rotten with gamergaters, anti-SJW shitheads, and outright white nationalists
Steam forums are the best place for troubleshooting, with PC Gaming Wiki a close second. Epic's stance towards forums shows that they lack the fundamental understanding of what customers need.
I think the argument is the store forums are what people prefer to use. There's a link to it in the same client you use to launch the game, you already have an account. Steam forums for games are usually more active than the developer's own hosted forums.
no one's saying they're perfect
that thread had to have a valve employee lock it too
they give a lot of power to devs to police their own boards and i imagine it could be extremely overwhelming for an indie dev to try and police it on their own. youd need some good mods you could trust.
knowing big games like gears they probably throw one community manager on there and call it a day again making it very difficult to make sure the trash is taken out
valve could and should employ site wide moderators that could help all of these and enforce stricter rules on the boards which would make it better (which im pretty sure they said a few months ago that this is what they are doing)
so yeah sometimes they have some bad stuff on there, that should be dealt with, but acting like it's some nazi recruitment site or stormfront then pointing to reddit as if that's any better is completely ridiculous (I'm not saying you were doing this btw)
they are very useful in so many cases and anyone saying otherwise i would believe has very little experience using them
Exactly. I mean, every developer and publisher should offer one after all.
reddit literally breeds and spreads all of these hate groups, hosting some of their largest pages (Kia and t_d) and people are saying we should use them instead in this thread
Which is easier and more practical in your opinion? Registering on each individual game's official forums or accessing Steam's forums with one click straight from the client? Do you really think that registering on multiple forums is a realistic option for people with 100+ games on their accounts?
Isnt this a selective definition? I mean, it just shows that it depends on the game. There is no 'perfect solution', it just depends on case to case basis.
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Isnt this case also covered on reddit? :>
Or Reddit? Of all the complaints people have about EGS, forums might be one of the most "whatever" ones.
Having said that, it's definitely nice to have something built into the app like Steam does that just lets you quickly reference a resource dedicated to specific games but I don't think forums are the solution. As someone who only goes into the Steam forums to find workarounds to problems and such I would rather EGS just have the Community Guides stuff that Steam has (which not enough people take advantage of!) than forums.
Steam forums are like GFAQs forums: good for getting information on how to fix a problem (or something along those lines) but not generally where you want to go for good discussions. I feel like EGS forgoing forums in favor of community guides would solve this issue for me.
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Is it? Do a search for a random game's issues or bugs and see for yourself. In any case, that poster's argument about using the official forums is simply not realistic.
I don't really understand what the thread is trying to say. steam forums pop up in searches because steam holds the majority of the pc market share, the majority of games are played on steam, and they are one of the first places ppl will go for technical advice, all of this being x years in the making (i dunno when steam discussions first popped up, I don't think it was there on launch). Before steam discussions existed there were other alternatives, and those alternatives still existed while steam surged in popularity.
Are we saying that lack of access to one of the most popular forms of diy tech support (made popular in very large part due to steam being the defacto game launcher for a long ass time) is some sort of negative when alternatives still exist? Is the fact that I have to go to gog forums instead of a steam page so I can figure out stuff about OG Baldurs Gate 2 some sort of negative? AFAIK, steam forums are the top searches purely because 1. Pretty much everyone uses steam over other things, 2. Because Valve offers this as a service, there is less of a need for devs to make/pay for their own forums, and 3. it redirects users from other alternatives like pcgamingwiki or reddit by virtue of being adjacent to the user and the game by existing within the same launcher. So to this end, to me the reliance that ppl seem to have on steam discussions was largely created by the enormity of steam + it's ease of use since it is the de facto pc store. All this really means to me is that ppl and devs have an unhealthy reliance on steam and certain features, and that games that do not want to use steam will just suffer? I dunno.
I think we all agree that EGS is a lesser product than Steam with less features, but the idea that ppl will go to the BL2 steam forums rather than the gearbox forums really seems kind of unhealthy to me and is imo a good snapshot of the hold valve has on the pc market currently.
Are we saying that lack of access to one of the most popular forms of diy tech support (made popular in very large part due to steam being the defacto game launcher for a long ass time) is some sort of negative when alternatives still exist? Is the fact that I have to go to gog forums instead of a steam page so I can figure out stuff about OG Baldurs Gate 2 some sort of negative? AFAIK, steam forums are the top searches purely because 1. Pretty much everyone uses steam over other things, 2. Because Valve offers this as a service, there is less of a need for devs to make/pay for their own forums, and 3. it redirects users from other alternatives like pcgamingwiki or reddit by virtue of being adjacent to the user and the game by existing within the same launcher. So to this end, to me the reliance that ppl seem to have on steam discussions was largely created by the enormity of steam + it's ease of use since it is the de facto pc store. All this really means to me is that ppl and devs have an unhealthy reliance on steam and certain features, and that games that do not want to use steam will just suffer? I dunno.
I think we all agree that EGS is a lesser product than Steam with less features, but the idea that ppl will go to the BL2 steam forums rather than the gearbox forums really seems kind of unhealthy to me and is imo a good snapshot of the hold valve has on the pc market currently.
Yeah, lets not pretend they're (the garbage peoples referred to on Steam forums) not everywhere on the internet and just in Steam forums. You know, like Reddit, Facebook, Twitter, here on ResetEra, places like 8chan where THQ Nordic (who are partnered with Epic to release games on EGS) likes to go, the White House....
But no but lets just point at Steam forums that are supposed to be firstly moderated by the games developers as the only source of these things.
But no but lets just point at Steam forums that are supposed to be firstly moderated by the games developers as the only source of these things.
My stance on this will never change: Platform/Launcher based forums are essential for ensuring long-term playability of older, less popular titles. Sure, it'll probably never really matter that much for something like Borderlands 3, because people will find a good place for discussion about Borderlands 3's tech issues. But take a game like Prey 2006. It'll never have an official forum again. It's not available for purchase, so the community for it will always be incredibly small. But to this day you can go on its Steam forum and find answers for every single tech issue people have. Because the discussion board being attached to the launcher acts as a magnet for both people with issues and people with solutions.
It's not super popular games like Borderlands 3 that we need the Steam forums for. It's games where the developers eventually fold, the community shrinks, and every other outlet disappears that we need something like the Steam forums for.
It's not super popular games like Borderlands 3 that we need the Steam forums for. It's games where the developers eventually fold, the community shrinks, and every other outlet disappears that we need something like the Steam forums for.
The moderation problem is a legit conundrum for Steam though (as well as Facebook and the rest of the Internet). The main advantage for to Steam forums for developers is that they're hosted for free by Valve using Steam, developers don't have to spin up their own XenoForo server or something. But, a dev who doesn't have the resources to host a self-contained forum probably doesn't have the resources to constantly monitor it.
Are you implying everyone posting on Reddit or Gearbox forums aren't part of these? lol
Every community outside Era is full of anti-sjw, gger people.
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