Do truancy officers hand out report cards?
It's likely that it doesn't matter. A lot of families have trouble helping their kids, whether it's because they struggle with the material themselves, because they're exhausted from work, or whatever. But it is a little odd to me that this was surprising, the mom should have had some idea of his grades.
Truancy officers don't hand out report cards, but they do bring absence notices to homes.
That's not a thing in every district. For instance, where I work, teachers are expected to chase after truant students (online, on the phone, not in person). (And it's bullshit, not my job, like in the contract specifically not my job, but still expected). Then maybe mention it to admins and counselors and maybe they'll lift a finger. Students of driving age can have their license taken away as a punishment for truancy, but we don't necessarily get anyone knocking on doors. And a student that straight up gives no fucks may not give a fuck about a license. Just drive without, fuck it.
That sucks. We can take licenses where I'm at as well, but we have a truancy officer that begins to round up students after 10 inexcusable absences. We do have to keep track of them until then, but our school counselors don't really do any of that. Our counselors basically focus on college and that's it.