Avianca is legit the worst airline

[$10 Bagel]

Anyone had the unfortunate task of dealing with their "customer service" ?

if been trying to cancel my flight for a week now and their number leads me nowhere. Regardless of the time of the day I just get the busy tone like it's 1990 when you try to call someone but they are using their dialup so your call can't go through

They have an online chat option through Facebook messenger which doesn't even fucking work either

Google lets me know they lost a billion last year so that's not surprising. I would rather fly spirit

 

[JDSN]

That sucks, I find their customer service pretty accommodating and reasonable, compared to dogshit like LaTam and Iberia.

 

[Relix]

Volaris beats it. Trust me.

 

[Hollywood Duo]

Pretty stiff competition for that title

 

[$10 Bagel]

That sucks, I find their customer service pretty accommodating and reasonable, compared to dogshit like LaTam and Iberia.

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Ive never dealt with them but if they make Avianca look good I'll make sure to never consider them

Also Volaris, whatever that is. I've never even heard of them

 

[$10 Bagel]

Pretty stiff competition for that title

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At least these other notorious airlines have someone you can contact even if they don't help

I can't get anyone.

 

[.Detective.]

I accidentally read the title as "America is legit the worst timeline"

Sorry.

 

[$10 Bagel]

I accidentally read the title as "America is legit the worst timeline"

Sorry.

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I mean both statements are correct

 

[Hollywood Duo]

At least these other notorious airlines have someone you can contact even if they don't help

I can't get anyone.

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I'm not sure waiting on hold for several hours counts but I guess it's a step up from some fast busy ring lol

 

[Pau]

We haven't flown with Avianca in decades, but I remember my parents having some patriotic pride for it.

 

[.Detective.]

I mean both statements are correct

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Thank you for your understanding, thoughts and prayers.

 

[IDreamOfHime]

But Ryanair exists.

 

[$10 Bagel]

But Ryanair exists.

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Are you able to reach their customer service?

 

[guill]

Aeromexico wants to have a word with you

 

[K' Dash]

I've had nothing but great experiences from Avianca, United on the other hand...

 

[IDreamOfHime]

Are you able to reach their customer service?

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They didn't win worst airline in the world 6 years in a row by answering phones mate.

 

[$10 Bagel]

Aeromexico wants to have a word with you

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I've actually talked to what appeared to be a human with Aeromexico so while it may be shit, at least human contact is possible.

 

[chandoog]

United begs to differ.

 

[Deleted member 4614]

Booked on a credit card? Call to contest the charge

 

[$10 Bagel]

Booked on a credit card? Call to contest the charge

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Yeah on Amex. What should I say?