From where I'm sitting, the *point* underscoring both attitudes is correct. "Toxic" gamer yells, rips at hair, but ultimately has a salient-if-whiskey-driven argument that isn't far off from the usual (totally correct) arguments someone like Jim Sterling would have. Meanwhile, angry and offended devs are, well, they're right about a lot of gamers. Maybe the one they're engaging with, too, but if they think for a second that the relationship and dynamic between them and this particular poster is the result of a healthy industry that isn't bleeding people and taking advantage of their minds and wallets, well, they're being stupid.
The larger business here -- the one that doesn't *have* to be outside, customer-facing, but rather internal and shareholder-facing -- is forcing everyone else to have combative relationships. This turns into, unsurprisingly, devs trying to screw people just as much as people are out trying to screw devs, if not more.
So, welcome to exasperation land, where both devs and the players of their games clash directly and we discover that behind those screen names are just ordinary people who get mad and call shit out how they see it, whether it's true or not. It sucks that this is the kind of shit we'll see more and more as industry level abuses continue, and gamers become more and more defensive and aggressive. But hey, that guy in the back room counting up the MTX cash who doesn't even know Reddit is a thing is doing okay. Lucky.