It's a masterfully crafted and beautifully designed game about despicable people doing despicable things for nonsensical reasons in utterly contrived circumstances, often with cartoon-levels of cruelty and competency at odds with the supposedly 'grounded' worldbuilding.
I didn't find it illuminating, surprising, thought-provoking or compelling at all, just tedious and poorly paced. Better than the average AAA videogame story? Sure, but that's not a high bar to clear.
The first game told a simpler story held together by believable and evolving character relationships (not just Ellie and Joel, but also Joel and Tess, Joel and Bill, Henry and Sam, Ellie and David etc.) with each relationship informing the larger story and the decision Joel makes at the end. THAT is the game that has stuck with me over time and the sequel doesn't hold a candle to it, especially when it comes to character relationships, where people coming together or drifting apart just seems like a roll of the dice or whatever the story needs for some extra stakes or tension.
I was super intrigued by the premise, especially when they have the balls to kill off a major character early on, and the perspective shift in the midgame, but the game just didn't deliver on it.
Amazing acting, combat flow, sound design and art direction carry the experience and there is undeniable genius in the framing of some cutscenes and transitions... I enjoyed it for those reasons, but the overall story and concept? Nah, I didn't feel it.