Nielsen reported "Frozen 2" was watched for 14.9 billion minutes, dwarfing the next highest ranking movie, "Moana," with 10.5 billion minutes. Disney+ in fact had seven of the top 10 most viewed films in 2020, while Netflix had the other three.
What's more, the only new movies originally released in 2020 that were among the top 10 were the Disney/Pixar film "Onward" (8.3 billion minutes), Disney's filmed version of the Broadway hit "Hamilton" (6.1 billion minutes) and Netflix's "Spenser Confidential" starring Mark Wahlberg (5.3 billion minutes). Beyond that, it was library content that drove the most consumption this year, especially family films, with "Secret Life of Pets 2," "Dr. Seuss' The Grinch," 2019's "Aladdin," "Toy Story 4" and "Zootopia" all making the top 10 list for movies.
Among the most streamed TV shows, Netflix dominated 2020, with only "The Mandalorian" on Disney+ sneaking into the Top 10 among original series. Nielsen said "Ozark" was viewed for 30.4 billion minutes, and that includes all 30 episodes of the show's three seasons. "Lucifer," "The Crown" and the docu-series "Tiger King" all performed highly on the charts, with "Tiger King's" eight episodes generating 15.6 billion minutes of viewing.
"The Office," though, was still king in its final Netflix year on minutes, amassing a gigantic 57.1 billion viewing minutes throughout the year. According to
previous Nielsen numbers, "The Office" averaged 1 billion viewing minutes per week for five weeks running — and never finished below fifth place on Nielsen's weekly chart. And Netflix's own internal Top 10 featured "The Office" among its curated list of most viewed shows more than any other program at 178 times.